Service Offerings

What Do We Do?

We are constantly looking for new ways to empower our clients and potential clients by making them more secure, productive, and engaged. But what exactly does that entail? We have created a number of Services programs and packages that perfectly encapsulate what it is that we do and how we can positively influence change in your organization’s digital environment. We have programs to help you finally roll out those updates that you’ve been needing for years, services to help get your team on board with the tech changes that have been deployed, full partnerships that allow you to offboard your IT needs to us, and much more.

Listed below is a description of each of our services that we offer. There are many ways to utilize these services, so please reach out to us for any questions. We look forward to working with you!

Briefing and Immersion Sessions

Examine and acclimate to your IT environment

There are few things more frustrating than rolling out a new IT environment only to completely fall short of knowing how to operate or support it. You may think it’s worth saving a few bucks just figuring it out yourself, but the costs that will stem from the loss in productivity will likely greatly outweigh the cost of professional training and immersion. That’s where we come in.

We curate focused Briefing and Immersion Sessions that grant organizations with the knowledge that they need to succeed within their IT environment. You can expect to gain full access to the knowledge base encompassing the functionality and adaptability of your hardware, software, cloud services, and beyond.

Our Briefing and Immersion Sessions includes evaluation of your current Information Technology environment, hands on training demonstrations, and custom workshops,

Assessments, Planning and Design

Develop and implement deployment strategies

 

Rolling out new IT equipment can be a tricky process. At first you might underestimate the amount of consideration that goes into a successful deployment. It’s easy to think it would be as simple as buying a few new desktops, a new server, plugging them in, and calling it a day, but there are a great number of factors that this method would ignore and would result in unnecessary maintenance down the road. By utilizing our Assessments, Planning and Design services you are guaranteed success in deploying new equipment into your IT environment.

In order to empower our clients, we go to great lengths to make sure that our strategies are specifically designed for their organization and their needs. We recognize that what might be right for one organization might not be right for the other. We determine an organization’s needs based on their size, communication strategies, storage, software, and hardware needs, budget, and a number of other factors.

The deployment strategy will always be heavily discussed and planned out alongside the organization’s leadership team. We don’t have one set way of going about deployment — you will always have a say, and will be an integral part of every step.

Professional Services

Project planning and deployment

The digital transformation is an inevitable wave that is encompassing the way all businesses and organizations run around the world. Because of this, organizations are constantly being forced to adapt their technology and IT environments in order to maintain relevancy, promote efficient data storage, and protect their organizations from the newest and most intense security concerns. However, with each organization doing their best to keep up with each of their own evolving markets, keeping updated with the ever-changing state of the digital transformation can be a full time job in and of itself.

That’s where we come in. With our Professional Services programs you will receive all of our expertise surrounding the current state of the digital transformation. We will evaluate and analyze your IT environment and plan out projects with you to guarantee that you will be up to date and not left behind by the digital transformation.

Not only that, but we will be there alongside you for the entire project deployment and implementation. This way you will be sure that your whole team will have a grasp of how to utilize the equipment and changes that have been made. Don’t let the digital transformation eat your organization alive: Adapt!

Managed Services

Create a partnership to prevent issues before they occur

With the state of the technology rapidly evolving by the day, it can be a daunting prospect to be expected to keep up with it on your own. It is a lot to expect yourself to be an expert on the current state of IT and cloud infrastructures in addition to keeping up with your own evolving field. However, thanks to our Managed Services programs you don’t have to be a jack of all trades when it comes to Information Technology. We bring our whole team and knowledge base to the table, and you and your whole organization will have access to all of the resources that entails.

By utilizing our Managed Services programs, you will be forming a partnership with us that will provide you with unlimited access to our resources depending on what agreements have been arranged. We offer 8×5 Agreements, wherein we support your IT infrastructure, cloud, equipment, and beyond for regular business hours, and we also offer 24×7 agreements, where no matter what day and time, you can be sure that we will be able to take care of your issues. A server goes down on a Saturday night? No problem! We’re right there with you the whole way. We also offer agreements specific to your organization.

The beauty of these services is that we are not only analyzing, learning, and implementing new technologies into your IT environment, but we are becoming an active part of your organization and acclimating to your company culture. We will be there for every change, pivot, and evolution of your organization and will adapt along with you.

 

Change and Project Management

Analyze, identify, and act upon trends

There’s no room to get comfortable when it comes to the changes in the IT world. The trends are constantly evolving and it only seems to be going faster and faster as the years go on. If you want to stay relevant in this turbulent climate, it should not be about keeping up with these trends, but predicting them and implementing them before the competition does.

We offer Change and Project Management services that ensure that you will be ahead of the curve in the cloud era and beyond. No matter what direction the tech world is going in, we will keep you updated and plan out projects that are relevant in the ever evolving age of the digital transformation and is in line with your organization’s growth.

Training and Adoption

Become empowered for success

It’s not enough to just get your organization prepared and set up for the digital transformation. You can have the most up to date cloud computing technologies, have the most efficient productivity software installed on all of your devices, and be preparing for projects down the pipe, but unless you and your users are unable to actually operate and navigate the equipment and environments, you will not be able to succeed.

With our Training and Adoption services you can be rest assured that you will not just be receiving top of the line tech but that everyone in your organization will have the resources to be able to implement them into their daily workflow. Your users will be empowered to use each and every aspect of the tech that has been rolled out.

These Training and Adoption services include hands-on training, access to Quick Help video training, thorough and easily accessibly documentation, and much more.

 

Get Started On Your Transformation Today!

Apex Digital Solutions, Inc.

1000 Town Center Drive, Suite 200

Southfield, MI 48075

248-270-9670

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