Common Communication Challenges in Modern Organizations
Businesses today face significant hurdles in maintaining effective communication systems:
Outdated Legacy
Phone Systems:
Traditional phone systems often lack scalability and integration with modern collaboration tools.
Shadow IT
Proliferation:
80% of employees admit to using their preferred communication tools, causing inefficiencies and security risks.
Disparate Tools for
Calling and Collaboration:
Managing multiple platforms for voice, video, and messaging creates unnecessary complexity and drains IT resources.
Hybrid Work
Barriers:
Supporting a distributed workforce with seamless communication tools remains a top challenge.
Apex Digital addresses these challenges with expertise and tailored solutions, ensuring your organization stays ahead.
Key Features of Microsoft Teams Phone
Microsoft Teams Phone extends the capabilities of Microsoft Teams with enterprise-grade telephony features, enabling seamless, unified communication:
Cloud-Based Calling:
Make and receive calls from any device, anywhere, with a reliable cloud infrastructure.
Direct Routing and Operator Connect:
Flexibly connect Teams Phone to your existing telephony provider or choose Microsoft Calling Plans.
Integrated Collaboration:
Combine voice, video, and messaging into one platform to streamline workflows.
Voicemail & Call Management:
Manage calls efficiently with features like call forwarding, auto attendants, and voicemail transcription.
Enterprise-Grade Security:
Built on Microsoft’s secure architecture to ensure compliance and protect sensitive data.
Analytics & Insights:
Gain actionable insights into call usage, quality, and user adoption to drive continuous improvement.
How Apex Digital Supports Teams Phone Migration
Migrating to Teams Phone isn’t a one-size-fits-all process, and Apex Digital ensures a smooth transition with proven expertise and a customer-centric approach.
Why Work with Apex Digital for Teams Phone?
When you partner with Apex Digital, you gain more than technical expertise—you gain a partner dedicated to your success:
Microsoft-Focused Expertise:
As a Microsoft Solutions Partner, we specialize in delivering Teams Phone solutions tailored to your needs.
End-to-End Support:
From initial planning to ongoing management, we’re with you every step of the way.
Customer Satisfaction:
We’re proud of our 98% customer satisfaction rating, reflecting our commitment to exceptional service.
Professionalism & Responsiveness:
Our team is dedicated to clear communication and timely support throughout your journey.
Other Areas of Microsoft Teams Expertise
Apex Digital provides a comprehensive suite of Microsoft Teams solutions to support your organization:
11 Microsoft Teams Calling Tips That Will Immediately Improve User Experience
Microsoft Teams is the hub for team collaboration in Microsoft 365 that combines meetings, chat, calling, and collaboration in one platform.
Direct Routing with Microsoft Teams: An Introductory Guide
Direct Routing enables the use of your existing telephony carrier while leveraging Microsoft Teams’ unified communication features.
Case Study: Modernizing Communication and Strengthening IT Infrastructure for GACO Sourcing
GACO Sourcing, a dynamic, women-led small business specializing in building brand awareness through promotional merchandise, faced substantial IT c…
